BUSINESS INCOME OF THE ORIENTAL INSURANCE COMPANY>

A. BUSINESS INCOME OF THE ORIENTAL INSURANCE COMPANY "CROSSES Rs. 5500 CRORE" MARK REGISTERING GROWTH OF MORE THAN 14 %.
  BUSINESS PERFORMANCE 2010-11 (UNAUDITED)
 
  (IN RUPEES)
INDIAN BUSINESS : 5440.35 CRORES
FOREIGN BUSINESS: 111.68 CRORES
TOTAL : 5552.03 CRORES
B. TO ENSURE FOCUSSED APPROACH TOWARDS RETAIL BUSINESS POTENTIAL OF "MUMBAI", THE FINANCIAL HUB OF INDIA AND ITS SUBURBS, THIRD REGIONAL OFFICE IN "MUMBAI" BECAME OPERATIONAL WEF 01.10.2010
C. CORPORATE BUSINESS UNITS IN THREE MAJOR METRO CITIES OF INDIA UNGRADED AS "CORPORATE BUSINESS REGIONAL OFFICES" TO CATER EXCLUSIVELY TO CORPORATE CLIENTS WEF 01.04.2011:
DELHI
MUMBAI
CHENNAI
D. 90 NEW EXTENSION COUNTERS (ONE-MAN OFFICE) OPENED ALL OVER INDIA IN FY 2010-11 TO PROVIDE INSURNACE SOLUTIONS TO SMALL TOWNS / RURAL POPULATION
E. ISSUANCE OF POLICIES THROUGH PORTAL FOR SELECTED PRODUCTS (PERSONAL LINES) INTRODUCED IN 2010-11 THUS ENABLING CUSTOMERS TO BUY POLICIES 24 X 7
F. FACILITY TO LODGE & MONITOR PROGRESS OF GRIEVANCES THROUGH WEB-PORTAL INTRODUCED IN 2010-11 LEADING TO BETTER CUSTOMER RELATIONSHIP MANAGMENT
G. PROPOSAL FOR SETTING UP SLOTS FOR INSTALLING "TOUCH SCREEN" SYSTEMS (AT ORIENTAL HOUSE BUILDING IN NEW DELHI & RO BUILDING IN MUMBAI) ENABLING CUSTOMERS TO LODGE THEIR GRIEVANCES GETS A GO AHEAD
H. SELECTED OFFICES UPGRADED AS "BANCASSURANCE DIVISIONS" TO PROVIDE BETTER SERVICES TO VALUABLE BANCASSURNACE CHANNEL PARTNERS AND INSURING PUBLIC
I. TIE-UP ENTERE D WITH "TATA MOTORS LTD." IN 2010-11 WHERE POLICIES ARE ISSUED IMMEDIATELY AT THE "VEHICLE SALES POINT"