HAPPY FAMILY FLAOTER MEDICLAIM POLICY EXPIRED ON 31.7.18.. DEPOSITED CHQ BEFORE DUE DATE BUT CHQ DISHONOURED.. TO DEPOSIT CASH ALONG WITH CHQ RETURN CHARGES... HOWEVER BRANCH INSIST THAT POLICY WILL BE ISSUED AS FRESH POLICY ONLY THOUGH WITHIN GRACE PERIOD.. THINK IRDA CIRCULAR AND GUIDELINES DO PERMIT POLICY RENEWAL WITH CONTNUITY WITHIN GRACE PERIOD EVEN THOUGH THERE IS CHQ DISHONOUR.. SAME PRACTICE FOLLOWED IN OTHER PSU AS WELL AS PRIVATE COMPANIES.. PLEASE ADVICE.. MATTER MOST URGENT

Sir ask the authority to show such circular if available. Grace period is availble to the client even if the cheque is dishonoured. Ask them to write this on their letterhead to provide to customer.