Now a days in computer age, everywhere online transaction become popular. Almost all company's are faciliting for online renewal for their policies however most of them favouring and protecting their intermediaries agents but in our Oriental insurance company offering option for change in agency, even in case of little misunderstanding client can use this option to teach a lession to agents

Other company does not have such option to change in agency, even on request from client many are not accepting for agency change 

Therefore there is need of look in the matter in right perspective